Unfortunately I've now had two of the brand new 10" silent spinner wheels break within a few weeks of normal use. Hopefully Kaytee will look into this issue and upgrade the connector to handle the extra size and weight of this wheel.
If you ordered a wheel from my shop and have had issues with it please email me your order number and a photo of the broken wheel to
[email protected]. Since these wheels have not been officially recalled by the company I am requiring photo proof to ensure a refund/credit is warranted. All submissions must be received by July 1, 2018 to be eligible for refunds.
Pickles Pet Shop: http://www.picklespetshop.com
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Pickles Pets
PO Box 14473
Lenexa, KS 66285
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