Facebook Messenger Bot | Personas

A “persona” is the aspect of someone's character that is presented to or perceived by others. The bot’s personality is everything that your business or brand represents. It’s the icon you choose for it, the language you give it, the voice it uses and style. Avoiding giving your bot a personality can “kill” your bot. When you think of a personality you must understand the story behind the customer interaction and combine the right set of characteristics into a bot. You must understand the importance of personalities and be able to identify and connect the organization’s users with the bot’s persona. Contact: [email protected] mobile: +91-9510733999