Furby Boom Error

Two days after Christmas the next Furby began to behave strangely. Grime: while he started snoring sleep after the third remained above the eyebrows, it froze. You could not just wake up when the "REFESH" button is pressed under the battery cover. (About 5 minutes then started again operated with snoring and frozen.) Second, intermittently moving, then do notmove your lips when you speak, your mouth will remain open when not to speak, move abnormally. Current Status: starts sleep talking, but does not move. Each sensor operates caress respond, glow in his eyes, responding to the tail, voice answered, just not moving. Neither your mouth, not in your ears, no eyebrows, no it will not tip and it will not rise. If you take out the battery and put it back then it begins to move and stop before he wakes up from sleep mode, but after you get up to move again for more. If you leave me in this condition it will shut off after a short time, and after-raising, as described above produces. Please HELP! Thank you. Update:2014.04.11.: I live in Hungary. Furby Boom for U.S., UK and Canada marketed. I contacted the HASBRO USA customer service, we have described the problem. It was written that I contact the UK customer service to avoid having to send another continent, they are replaced. UK customer asked me for a U.S. address only because they are sent back. Since I live in Hungary so I can not give U.S. address. You wrote that I get in touch with the Hungarian customer service. The customer said that Hungary can not help as it is not sold in Hungary. ( Now there will be a nice thing to my friends took U.S. and replaced. At the end of April brings to Hungary.