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Genesys University: Working with Email in Interaction Desktop - Part 2

Genesys University: Working with Email in Interaction Desktop - Part 2У вашего броузера проблема в совместимости с HTML5
This video demonstrates how to use the views in the email workspace setup in 'Working with Email - Part 1'. The demonstration also shows how to properly receive and pick up an email in your queue; as well as perform an ad-hoc recording of an email reply.
Опубликовано: 10-01-2018
Теги: Genesys CIC Pureconnect JIT Interaction Desktop Email Workspace Views Record Email Reply Ad-hoc recording

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