Leadership as a Supervisor to Frontline Staff

Slide download: http://bit.ly/FLS_slidesOct8 The use of coaching techniques can enhance communication and strengthen relationships in the workplace. This webinar will show examples of coaching techniques and explain coaching strategies. Target Audience This presentation is directed to all healthcare settings. Presenter Leasa Novak, LPN, BA, ACC, BCC, combines her two decades of experience in healthcare with her passion for coaching to bring new insights to today’s healthcare leaders. Focused on relationships, quality, and improving the lives of all who give and receive care, Leasa has a B.A. in communication and is currently completing an M.A. in organizational behavior and executive coaching. With nearly 12 years in the Quality Improvement Organization (QIO) program and her direct care experience as a nurse in the long-term care setting, Leasa is committed to supporting transformational change in today’s healthcare environments.