Полезные фразы для деловой переписки на английском языке

В этом видео я рассказываю о полезных фразах для деловой переписки на английском языке. 1. Если пишем человеку, которого знаем и указываем его имя Dear Mr Brown, то в конце будет Yours sincerely Если начинаем письмо с Dear Sirs/Sir/Madam, в конце поставим Yours faithfully 2. Благодарность за письмо We have received your letter of 8 April for which we thank you. We thank you for your letter of 8 April. 3. Когда у нас запрашивали что-то направить в письме As requested, we enclosed the copy, duly signed, as order acknowledgement. 4. Извинения While we cannot give you an explanation at present, we are looking into the problem and will contact you again shortly. Finally, may we say that this was an exceptional mistake and is unlikely to occur again. Please accept our apologies for the inconvenience. Let me apologize for the delay and for the problems you have experienced … Please accept our many apologies for the trouble caused to you… We are sorry for the trouble we caused you and hope you will accept our sincerely apologies… 5. Вежливый способ поторопить с ответом или с доставкой We appreciate your prompt delivery We look forward to… • receiving your reply • hearing from you soon Your prompt reply will be appreciated. 6. Обращаем внимание на то, что прикладываем к письму Please find enclosed / attached 7. Вежливые фразы в конце письма Please do not hesitate to write if you require any further information. If you have any questions or require any additional information, please do not hesitate to contact me.